YOUR WARRANTY

Your Warranty

Your Warranty

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It’s a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty. In fact, it is law that consumers can patronize their neighborhood repair shop or do the work themselves without violating the manufacturer’s warranty.

Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer. According to the FTC, “It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. 

Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections.” 

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When using a non-dealer, independent aftermarket shop to maintain your vehicle, we recommend keeping records and receipts for all maintenance that is done to the vehicle and adhering to scheduled maintenance requirements.

If a warranty claim arises, these records will provide proof that maintenance has been done in accordance with the manufacturers’ recommendations and requirements.
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